Supervise an iPhone
The supervision wizard erases the iPhone and sets it up so Titan can manage it.
This erases the iPhone. Everything on it is deleted. Use a phone meant only for Titan.
Supervision is a one-time setup that lets Titan manage the iPhone fully. Titan's wizard walks you through it.
Before you start
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The iPhone is plugged in, and WDA build assignment shows Assigned (previous step).
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On the iPhone's page, Runtime Readiness shows Ready.
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Keep the iPhone next to you: you will tap on it during setup.
1. Open the wizard
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In Titan: Devices → your iPhone → Provisioning Readiness.
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Press Open wizard.
2. Prepare
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On the iPhone, sign out of iCloud: Settings → your name → scroll down → Sign Out.
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Turn off Find My: Settings → your name → Find My → Find My iPhone → off.
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In the wizard, tick all three boxes and press Continue.
If Find My stays on, the erased iPhone gets locked to the old Apple account.
3. Erase
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Type
ERASEin the box and confirm. -
Wait. The iPhone restarts and shows Hello.
Erase only from the wizard. Never use Erase All Content and Settings on the iPhone: the next step then fails.
4. Supervise
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While the iPhone shows Hello, press Supervise in the wizard.
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Wait for Supervision staged. Do not touch the iPhone yet.
5. Finish setup on the iPhone
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Go through the iPhone's setup screens.
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This iPhone is partly set up: choose to continue. Never choose erase.
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Apple Account screen: tap Set Up Later in Settings.
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Back in the wizard, press Validate supervision.
6. Configure
Erasing turned Developer Mode off and may have set a passcode. The wizard lists what is left.
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Turn Developer Mode on again: same as in Connect an iPhone.
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Turn the passcode off: Settings → Face ID & Passcode → Turn Passcode Off.
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In the wizard, press Install profiles, then Validate checks.
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If the wizard shows Restore trust as the final step, press Re-pair (fix trust).
Done when: the wizard shows Supervision complete.
If something is different
| You see | Do |
|---|---|
| Erase does not start | Runtime Readiness is not Ready. Check WDA and Developer Mode first |
| Supervision staging failed | Press Retry. Still failing: Restart supervision |
| The device was erased but is not supervised yet | Press Restart supervision and follow the wizard again |
| Install profiles fails right after Supervise | Wait until the iPhone shows as trusted, then press it again |
| An action shows no result | Do not repeat an erase. Press Refresh displayed status first |
Next: settings and apps.